1. We do not store any financial information provided to us. However, for transactions, we store the KYC details of the users.
2. Suppose you want to disrupt any kind of recommended features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with our services. In that case, you can request an Account Inactivation by reaching out to our Customer Service team at 18001030017 or mail us @ customerfeedback@sencogold.co.in.
3. We use your personal information to prevent and detect fraud and abuse in order to protect the security of our customers, SGL and others, whose rights and freedom are prejudicially affected.
4. We retain your personal information for such period as required under the relevant laws, as applicable from time to time.
5. We do not disclose/misuse personal information about identifiable individuals to advertisers, but we may provide them with aggregate and/or anonymized information about you and other registered users, to help advertisers reach the kind of audience they want to target.
6. We are committed to protecting your Personal Information in our custody. However, upon your request, we may inactivate your data/account from the database.
7. To exercise these rights concerning Your Personal Information, you may reach out to Us at the details given under the ‘Contact Us’
Contact Email Address: compliance@sencogold.co.in
Contact No.: 033 4021 5000
